http://www.nvestntech.com/audio/New_territory_complaints.mp3 Podcast: Customer's complaints from prior business relationship http://salesbarriers.typepad.com/one_goal_revenue_generati/2009/05/podcast-customers-complaints-from-prior-business-relationship.html 2009-05-26 http://www.odeo.com/uploads/0024/4599/serial_339093_medium.png